Refund Policy
Refund Policy
Refund Policy
Musicraft Academy aims to offer clarity and fairness in its refund and cancellation processes.
Last updated: December 2025
Musicraft Academy aims to offer clarity and fairness in its refund and cancellation processes.
Last updated: December 2025
Welcome to Musicraft Academy (operated by Cymasonic Labs).
Welcome to Musicraft Academy
(operated by Cymasonic Labs).
Welcome to Musicraft Academy (operated by Cymasonic Labs).
Musicraft Academy aims to offer clarity and fairness in its refund and cancellation processes.
Last updated: December 2025
1. General Refund Guidelines
1. General Refund Guidelines
Course fees are generally non-refundable once paid.
Refunds may be granted only in specific cases such as:
Duplicate payment
Technical errors during online transactions
Administrative approval for exceptional situations
2. Subscription Plans
2. Subscription Plans
Subscription plans renew automatically unless cancelled.
Cancellation must be requested at least 7 days before the next billing cycle.
Subscription validity periods cannot be extended, paused, or carried forward, unless the user upgrades or changes to a different plan (e.g., annual plan, higher tier).
3. Class Rescheduling & Missed Sessions
3. Class Rescheduling & Missed Sessions
Our commitment is to respect both the teacher's schedule and the student's learning outcomes.
Rescheduling Rules:
A student may reschedule a class only if the request is made at least 2 hours before the session.
If a request is made within 2 hours, or if the student forgets/does not attend the class, the session is marked as missed and cannot be compensated or refunded.
Repeated last-minute cancellations may reduce scheduling flexibility.
This policy ensures fairness to instructors and helps maintain consistent progress for students.
Our commitment is to respect both the teacher's schedule and the student's learning outcomes.
Rescheduling Rules:
A student may reschedule a class only if the request is made at least 2 hours before the session.
If a request is made within 2 hours, or if the student forgets/does not attend the class, the session is marked as missed and cannot be compensated or refunded.
Repeated last-minute cancellations may reduce scheduling flexibility.
This policy ensures fairness to instructors and helps maintain consistent progress for students.
4. Workshops, Events & Open Mic Registrations
4. Workshops, Events & Open Mic Registrations
Registration fees for events or workshops are non-refundable unless the academy cancels the event.
If the participant cannot attend for personal reasons, no refund is provided.
In case of event cancellation by the academy, attendees may receive a refund or event credit.
5. Academy-Initiated Cancellations
5. Academy-Initiated Cancellations
If Musicraft Academy cancels a scheduled class:
A makeup class will be arranged, or
Class credit may be added to the student's account.
6. How to Request a Refund (If Eligible)
6. How to Request a Refund (If Eligible)
To initiate a refund request, email info@musicraftacademy.com with:
Full name
Phone number
Payment receipt or UTR
Reason for refund
Eligible refunds will be processed within 7–14 business days.
7. Contact
7. Contact
For queries: info@musicraftacademy.com
For queries:
Modern music lessons that mix real teachers, smart curriculum and just enough tech to keep practice honest.
Structured. Personalised. AI-assisted.
Contact Us
Email Us
info@musicraftacademy.com
Operating Hours
Mon-Sat: 9am to 8pm
Sunday: By Appointment
Our Locations
Bengaluru Branch
Kaushal complex, 10, MLA Layout Main Rd, MLA Layout, Himagiri Meadows, Gottigere, Bengaluru, Karnataka 560076
Visit Us
Ujire Branch
1st Floor, Shop No 43, Sai Ram Complex, near Belal Road, Ujire, Karnataka 574240
Visit Us
For Schools
Modern music lessons that mix real teachers, smart curriculum and just enough tech to keep practice honest.
Structured. Personalised. AI-assisted.
Contact Us
Email Us
info@musicraftacademy.com
Operating Hours
Mon-Sat: 9am to 8pm
Sunday: By Appointment
Our Locations
Bengaluru Branch
Kaushal complex, 10, MLA Layout Main Rd, MLA Layout, Himagiri Meadows, Gottigere, Bengaluru, Karnataka 560076
View on maps
Ujire Branch
1st Floor, Shop No 43, Sai Ram Complex, near Belal Road, Ujire, Karnataka 574240
View on maps
For Schools
For Schools
Modern music lessons that mix real teachers, smart curriculum and just enough tech to keep practice honest.
Structured. Personalised. AI-assisted.
Contact Us
Email Us
info@musicraftacademy.com
Operating Hours
Mon-Sat: 9am to 8pm
Sunday: By Appointment
Our Locations
Bengaluru Branch
Kaushal complex, 10, MLA Layout Main Rd, MLA Layout, Himagiri Meadows, Gottigere, Bengaluru, Karnataka 560076
Visit Us
Ujire Branch
1st Floor, Shop No 43, Sai Ram Complex, near Belal Road, Ujire, Karnataka 574240
Visit Us
For Schools
Modern music lessons that mix real teachers, smart curriculum and just enough tech to keep practice honest.
Structured. Personalised. AI-assisted.
Contact Us
Email Us
info@musicraftacademy.com
Operating Hours
Mon-Sat: 9am to 8pm
Sunday: By Appointment
Our Locations
Bengaluru Branch
Kaushal complex, 10, MLA Layout Main Rd, MLA Layout, Himagiri Meadows, Gottigere, Bengaluru, Karnataka 560076
View on maps
Ujire Branch
1st Floor, Shop No 43, Sai Ram Complex, near Belal Road, Ujire, Karnataka 574240
View on maps
For Schools
For Schools
Modern music lessons that mix real teachers, smart curriculum and just enough tech to keep practice honest.
Structured. Personalised. AI-assisted.
Contact Us
Email Us
info@musicraftacademy.com
Operating Hours
Mon-Sat: 9am to 8pm
Sunday: By Appointment
Our Locations
Bengaluru Branch
Kaushal complex, 10, MLA Layout Main Rd, MLA Layout, Himagiri Meadows, Gottigere, Bengaluru, Karnataka 560076
Visit Us
Ujire Branch
1st Floor, Shop No 43, Sai Ram Complex, near Belal Road, Ujire, Karnataka 574240
Visit Us
For Schools
Modern music lessons that mix real teachers, smart curriculum and just enough tech to keep practice honest.
Structured. Personalised. AI-assisted.
Contact Us
Email Us
info@musicraftacademy.com
Operating Hours
Mon-Sat: 9am to 8pm
Sunday: By Appointment
Our Locations
Bengaluru Branch
Kaushal complex, 10, MLA Layout Main Rd, MLA Layout, Himagiri Meadows, Gottigere, Bengaluru, Karnataka 560076
Visit Us
Ujire Branch
1st Floor, Shop No 43, Sai Ram Complex, near Belal Road, Ujire, Karnataka 574240
Visit Us
For Schools